Protect what matters most with TotStop — the versatile, parent-engineered door lock that prevents unwanted access and accidental egress. Especially helpful for children with autism, TotStop brings peace of mind to every home.

Terms and Conditions

Terms and Conditions

Effective Date: 6/30/2026

These Terms and Conditions (“Terms”) govern your access to and use of the Tot Stop website (the “Site”) and the purchase of products offered through the Site. By accessing or using the Site or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use this Site.

1. Company Information

Tot Stop (“Company,” “we,” “our,” or “us”) is an online retailer based in the State of Florida, United States.

Questions regarding these Terms may be directed to:

Tot Stop

Email: support@totstoplock.com

Website: https://totstoplock.com

2. Eligibility

By using this Site, you represent that you are at least eighteen (18) years of age or are using the Site with the supervision and consent of a parent or legal guardian.

3. Products

Tot Stop sells child safety products, including child door locks and related accessories.

We make every effort to accurately display product descriptions, specifications, photographs, colors, and pricing. However, we cannot guarantee that all information is completely accurate, current, or error-free.

We reserve the right to:

  • Correct pricing or typographical errors
  • Modify product specifications
  • Discontinue products without notice
  • Limit product quantities
  • Refuse service when necessary

4. Orders

Submitting an order does not guarantee acceptance.

Your order becomes accepted only after payment has been successfully processed and the order has been prepared for shipment.

We reserve the right to refuse or cancel any order for reasons including:

  • Suspected fraud
  • Pricing errors
  • Product availability
  • Duplicate orders
  • Incorrect billing or shipping information
  • Violation of these Terms

If payment has already been collected for a canceled order, we will issue a refund to the original payment method.

5. Pricing

All prices are listed in U.S. Dollars (USD).

Prices may change without prior notice.

Applicable sales tax will be collected where required by law.

6. Payment

Payment is required before an order is processed.

By submitting payment, you represent that you are authorized to use the selected payment method.

We reserve the right to verify payment information before fulfilling any order.

7. Shipping

Tot Stop currently ships only within the United States.

Estimated shipping times are estimates only and are not guaranteed.

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s operations and schedules.

We are not responsible for delays caused by:

  • Weather
  • Carrier delays
  • Natural disasters
  • Government actions
  • Incorrect shipping information supplied by the customer
  • Events beyond our reasonable control

Customers are responsible for providing an accurate shipping address.

Orders returned due to an incorrect address may require additional shipping charges before reshipment.

8. Lost or Stolen Packages

Once tracking indicates that a package has been delivered to the address provided during checkout, Tot Stop is not responsible for lost or stolen packages.

Customers should contact the shipping carrier directly regarding delivery disputes.

We may assist customers in filing carrier claims when appropriate but cannot guarantee reimbursement.

9. Returns

Returns are governed by our separate Return and Refund Policy, which is incorporated into these Terms by reference.

10. Product Safety

Our child door locks are intended to help reduce access to certain areas of the home but are not a substitute for adult supervision.

No child safety product can eliminate all risks.

Parents and caregivers remain solely responsible for supervising children and maintaining a safe environment.

Adult operation and installation only.

Customers should always:

  • Follow installation instructions
  • Inspect products regularly
  • Replace damaged products
  • Use products only as intended
  • Take care when removing product to prevent damage to walls or surfaces
  • Small parts and screws may present a choking hazard during installation. Keep all components out of the reach of children until installation is complete.
  • Do not allow children to play with this product or any of its components.
  • Discontinue use and replace the product if it becomes damaged, loose, cracked, or no longer functions as intended.
  • Do not modify, alter, or misuse this product.
  • This product is intended for indoor residential use only.

Improper installation, misuse, alteration, or failure to supervise children may reduce product effectiveness.

Small parts and screws may present a choking hazard during installation. Keep all components out of the reach of children until installation is complete.

Do not allow children to play with this product or any of its components.Inspect the product regularly.

Discontinue use and replace the product if it becomes damaged, loose, cracked, or no longer functions as intended.Do not modify, alter, or misuse this product.This product is intended for indoor residential use only.

11. Disclaimer of Warranties

Except where prohibited by applicable law, all products and services are provided “AS IS” and “AS AVAILABLE.”

To the fullest extent permitted by law, Tot Stop disclaims all warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy of information
  • Continuous availability of the Site

Nothing in these Terms limits any rights that cannot legally be waived under applicable consumer protection laws.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Tot Stop shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

  • Use of the Site
  • Purchase or use of products
  • Shipping delays
  • Product misuse
  • Inability to use the Site

Our total liability for any claim shall not exceed the purchase price actually paid for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

13. Intellectual Property

All content on this Site, including:

  • Logos
  • Product names
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Videos
  • Website design

is owned by Tot Stop or its licensors and is protected by United States intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

14. Prohibited Uses

You agree not to:

  • Use the Site for unlawful purposes
  • Attempt unauthorized access to our systems
  • Upload malicious software
  • Interfere with Site security
  • Submit fraudulent orders
  • Violate any applicable laws or regulations

15. User Reviews

If you submit reviews or other content, you grant Tot Stop a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content for business and marketing purposes.

You represent that you own or have permission to submit the content and that it does not infringe the rights of others.

We reserve the right to remove reviews that are unlawful, misleading, abusive, or otherwise inappropriate.

16. Electronic Communications

By using this Site or placing an order, you consent to receive electronic communications from Tot Stop regarding your orders, customer service inquiries, and other transactional matters.

If you separately opt in to receive marketing communications, you may unsubscribe at any time using the instructions provided in those communications.

17. Third-Party Services

Our Site may utilize third-party payment processors, shipping providers, analytics providers, or other service providers.

We are not responsible for the content, policies, or practices of third-party websites or services.

18. Force Majeure

Tot Stop shall not be liable for delays or failure to perform resulting from circumstances beyond our reasonable control, including acts of God, severe weather, labor disputes, internet outages, supply shortages, pandemics, government actions, or transportation interruptions.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

Any legal action arising out of or relating to these Terms shall be brought in the appropriate state or federal courts located in Florida, unless applicable law provides otherwise.

20. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms become effective immediately upon posting to this Site.

Continued use of the Site following any updates constitutes acceptance of the revised Terms.

22. Contact Information

If you have questions regarding these Terms and Conditions, please contact us.

Tot Stop

Email: support@totstoplock.com

Website: https://totstoplock.com

Business Location: Florida, United States